Frequently Asked Questions

What equipment does Al Majed provide?

We provide three main categories: scissor lift platforms (6-18m), man lifts (12-43m), and forklift trucks (1.5-30 tons), with scheduled maintenance across all units.

How can I get a quote?

You can call us directly, send a WhatsApp message, or fill in the quote request form on the site, and we’ll respond within minutes.

Do you serve every city in Saudi Arabia?

Yes, we serve major cities and industrial zones across the Kingdom, with arrangements possible for remote sites on request.

What rental durations are available?

We offer flexible contracts from a single day up to long-term monthly agreements, with tiered discounts for longer durations.

Does the rental include delivery?

Yes, most quotes include transport to and from your site; details are confirmed based on your location when you contact us.

Do you provide qualified operators and drivers?

Yes, certified operators and drivers can be provided for all equipment types for an additional fee, or the unit can be delivered alone for your team to operate.

How do you ensure equipment safety?

Every unit undergoes a full technical inspection and scheduled maintenance before each delivery, with a documented safety report and technical support available all week for emergencies.

What happens if equipment breaks down during the rental period?

Our technical support team responds quickly to any breakdown, with immediate repair or replacement depending on the situation, at no extra cost to you.

Can I extend or cancel a booking?

Yes, rental periods can be extended subject to availability, and bookings can be cancelled or rescheduled according to the terms and conditions in the contract.

What payment methods are available?

We offer multiple payment options including bank transfer and other methods agreed upon at the time of contracting; details are confirmed when the quote is issued.